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Master Gardeners of Ocean County, Inc.

Master Gardeners Only

Helpline Reference Guide

Table of Contents

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Introduction

o Helpline Purpose and Committee Job Description (August 2016)

o Helpline Service Goals for 2018

o Helpline Reference Guide Purpose

o Introduction to the Helpline

Rutgers Cooperative Extension Office Information

o Rutgers Cooperative Extension Office Information including office hours,telephone numbers and web sites

o Directions to the Ag Center

o Rutgers Cooperative Extension Programs and Services

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o RCE Personnel

o RCE 2015 Annual Report

o Rutgers NJ Agricultural Experiment Station County Cooperative Extension Offices

o RCE 2016 Annual Report

Helpline Office Procedures

o Helpline Office Procedures

o RMG Helpline Worksheet and RCE Helpline Call Record

o Helpline Standby Form

o Rutgers Master Gardener Helpline Worksheet Guidance

o Daily Statistical Reporting

o Rutgers Master Gardener Helpline Worksheet

o RCE of Ocean County New Jersey Agricultural Experiment Station Helpline Call Record

Computer and Internet Resources

Diagnostic Services

Tick Identification Services

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